What to expect during an appointment with COVID-19 Precautions

How has your sports massage appointment changed?

Your health and well-being is our number one priority and our new Covid-19 procedures detail a few essential changes to your sports massage appointment.

Below is a breakdown of what we have implemented to keep everyone safe.  This will let you know what you can expect, before and during your appointment.

• All Consultation and Screening forms will be emailed over for completion before your appointment.  If we have any questions we will contact you once we have reviewed your forms.
• Time has been allowed between appointments to thoroughly clean all surfaces within the treatment room including the treatment table, wipe-able pillow case, all hard surfaces and door handles.
• All fabric couch covers and pillow cases have been removed from the treatment table
• Your therapist will be wearing all the relevant and appropriate PPE; this includes a mask, gloves and apron, plus either a visor  or PPE glasses, during your treatment. Please do not be concerned about the use of gloves, it will not affect your treatment in any way.
• Your therapist will also undergo temperature and symptom monitoring every day
• Any client with COVID-19 symptoms will be asked to defer their appointment for a further two weeks.

When you arrive for your sports massage appointment

• There will be hand sanitiser inside the treatment room for you to use when you arrive. Please can you avoid wearing jewellery as this will need to be removed before your massage.
• We ask all clients to wear a face mask/face covering to their appointment and Lifestyle Fitness ask you to wear a face covering when entering the building.  If you do not have one we can make one available to you.
• All clients will have their temperature checked when they arrive.  You will be asked to return home to self isolate if your temperature is above 37.8^oC, or if you have any associated symptoms.
• We accept payment by either Direct Transfer before your appointment or Card payments at the end of your appointment.  Cash payments are no longer accepted.
• Please attend your alone (unless you are or need a chaperone).

If we are coming to you

Mobile appointments are currently available for any new or existing client who is within a 5 mile radius of Staines.

We ask all clients when answering the door to wear a face covering.  If you do not have one, then one will be available if required.   We will verbally screen all clients for symptoms and their temperatures at the front door before we enter.

If any member of the household is shielding, self-isolating or clinically vulnerable a mobile appointment will not be possible.

What you can do for us

Please either postpone or cancel your appointment if you have:

1. Developed any of the following symptoms: Cough, Temperature, loss of sense of smell or taste.
2. Been in contact with someone who has developed symptoms within the last 2 weeks.
3. Been contacted by the track and trace system and been told to self-isolate for 14 days.

If you would like to book an appointment or have any further questions about my processes please do not hesitate to either give me a call on 07900 550097 or drop me an email

I look forward to seeing you soon.